At NextClip, we strive to provide a high-quality video editing service. This Refund Policy outlines our approach to refunds and account credits.
2. Subscription Refund Policy
2.1 Monthly and Annual Subscriptions
We offer a 5-day money-back guarantee for new subscribers
Refunds are only available for full, unused months of service
Partial month refunds are not provided
2.2 Free Trial
Users can cancel their subscription during the free trial period without any charge.
3. Refund Request Process
To request a refund, you must:
Contact our support team at support@nextclip.pro
Provide your account email and reason for the refund
Submit the request within 5 days of the charge date
4. Non-Refundable Situations
Refunds will not be issued in the following circumstances:
After 5 days from the original purchase date
For partially used subscription periods
If the account has violated our Terms of Service
For one-time purchases of additional credits or features
If the service was used against our usage guidelines
5. Subscription Cancellation
You can cancel your subscription at any time through your account settings. Cancellation:
Takes effect at the end of the current billing period
Prevents future charges
Maintains access until the end of the paid period
6. Technical Issues and Service Interruptions
In case of significant service disruptions:
We may provide service credits
Refunds are considered on a case-by-case basis
Credits or refunds are limited to the duration of the interruption
7. International Considerations
Refund policies may vary slightly depending on local regulations. We comply with consumer protection laws in the jurisdictions where we operate.
8. Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of the service constitutes acceptance of the updated policy.
9. Contact Information
For any questions or concerns about our Refund Policy, please contact:
